Take a moment to go through these terms before you book any repair, service or installation with A One Services. Using our services means you're on board with what's written here.
Last Updated: 13 September 2026
The moment you browse our website, ring up our team, or lock in any repair or installation job with A One Services, you're agreeing to follow the Terms & Conditions laid out on this page. If any part of this doesn't sit right with you, we'd ask that you hold off on using our services.
These terms cover every customer who books AC Repair, Refrigerator Repair, Washing Machine Repair, Geyser Repair, Chimney Repair or RO Repair through us anywhere in Goa.
A One Services sends technicians straight to your home for repair, servicing and installation work on the appliances listed below:
Every job is handled by a trained technician, and the precise nature of the work is only finalised with you once the appliance has been properly inspected.
You can book a visit by phone, WhatsApp, or through our website. Once your booking is confirmed, we try to line up a technician for the soonest possible slot, depending on where you are and who's free at the time.
Arrival times can shift because of traffic conditions, weather, how busy our technicians are, or how tricky the fault turns out to be. If we expect a delay, we'll try our best to let you know in advance.
There may be a visiting or diagnosis fee, and we'll let you know about it either while you book or just before the technician arrives. After the fault has been identified, you'll get a clear, itemised quote covering labour and parts before any repair work actually begins.
Unless we've agreed on something different, payment is expected once the work is done. Cash and the usual digital payment options are both accepted. What you pay can differ depending on the appliance's brand and model, how complicated the fault is, and which parts are needed.
Wherever we can, we fit genuine, quality-checked spare parts. If there's a warranty on a replaced part or on the labour, our technician will explain it clearly during the visit — and it's separate from whatever warranty the appliance's manufacturer already offers.
That warranty won't apply if the damage comes from misuse, someone else tampering with the appliance after our visit, voltage spikes, ordinary wear over time, or events beyond anyone's control such as natural disasters.
Our technicians are careful with every job, but A One Services can't be held responsible for damage that already existed, problems tied to how old the appliance is or how it was previously used, or issues that pop up for reasons that have nothing to do with the work we did.
If a claim ever arises from one of our services, whatever we owe is capped at the amount you paid for that particular job.
You're free to cancel or push back a booking at no cost, as long as you tell us before a technician is sent out. Once a technician has been assigned or has already reached your place, a small visiting charge might apply instead.
Where a refund is due, we look at each situation individually and process it within a reasonable amount of time once we've reviewed it.
Details you give us, like your name, phone number and address, are only ever used to schedule and carry out the service you've asked for. We don't sell this information or pass it on to outside parties who have nothing to do with your service.
A One Services may revise these Terms & Conditions from time to time. Whenever that happens, the "Last Updated" date on this page will change accordingly. If you keep using our services after an update, that counts as accepting the new terms.
These Terms & Conditions follow the laws of India, and if any dispute ever comes up, it will fall under the jurisdiction of the courts located in Goa.